Making British patients into consumers

New article by Alex Mold published in the Lancet.

‘Few aspects of the doctor–patient relationship in the UK are as contentious as the idea that patients are consumers. While politicians claim to champion patients’ choice, some health professionals complain that the patient-consumer, misinformed by Google or other Internet searches, demands the “wrong” things. Health policy makers face the challenge of satisfying the wants of individual patient-consumers while balancing the needs of a wider population. And even some people seem uncomfortable with the idea that they are consumers, with many preferring to think of themselves as service users or patients instead.’

Full text available from the link below.

Alex Mold, (2015) ‘Making British patients into consumers’ The Lancet, Vol. 385, No. 9975, p. 1286–1287.


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